Returns

Once you receive your item(s) we are pretty confident that you will be delighted with the quality! Our icons, plaques and crosses are crafted in such unique ways and people can only get a positive feeling out of them.

What makes them particular unique is their odor! One of the three ingredients they are made of is the incense from Mount Athos. As a result, when you place them on your wall, the spot around it will emit a very distinct odor creating an atmosphere similar to an Orthodox Church or to a Monastery! The more you have, or the bigger they are the stronger the odor will be!

We really wish we could transfer this pleasant odor over the internet for you to smell!

Every item is being well inspected for flaws and damages before packing and shipping. We make sure that you are more than happy with your purchase.

However, if for any reason you are not satisfied and you want to return the item(s) for a full refund or a replacement you may do so following these steps:

1)  Contact us and briefly explain the reasons you want to return the item
2)  Let us know if you want a replacement or a refund.
3)  In case the items arrived damaged you must provide us with photos clearly showing the damage.

 

Terms and conditions

1)  Returns accepted within 7 days of delivery
2)  We will refund or replace items that arrived damaged due to inappropriate packing
3)  If we should sent a replacement we will do so the soonest possible via our daily procedure and we will inform you via email
4)  If you have to return the item(s) back to us, the shipping cost will be covered exclusively by you.
5)  Please note that we only accept returns based real problems that might occur during the process. We will NOT accept returns on the grounds of “I changed my mind”

Testimonials
La cruz es bellísima y llegó en perfecto estado. – Fabiola L, Mexico City, Mexico
This wall crucifix is so beautiful, and the craftsmanship way exceeded our expectations! The details are amazing, and the aroma is very pleasant. We highly recommend this shop – you will not be disappointed! Thank you so much! – Fabian M, San Jose, US
I love this carved wax nativity scene! I’ll be displaying it both on the wall and in an easel, depending on my mood. Great great piece! – Pamela D, Clinton, US
Beautiful cross that smells amazing! – Cassie C, North Carolina, US
Shipped to me very quickly, arrived in excellent condition in very secure packaging. An excellent item with brilliant craftsmanship and a lovely scent. Definitely an item to treasure for many years as it is extremely durable. Certainly something worth buying. – Samuel R, Wallingford, UK
Beautifully made, and I find the fragrance to be most comforting. Promptly and carefully shipped to Texas, USA. Many thanks for the surprise! – Gayle A, Dallas, US
These crosses were absolutely beautiful and everything I hoped they would be. I am using these as gifts for people participating in my wedding ceremony this year, and I know they will absolutely love them. Shipping was fast, and I knew where they were every step of the way. I will definitely be ordering more from this company! – Patty E, Fort Worth, US
Gorgeous! Simply artistic! Lovely scent. Makes our home more truly blessed! -Steve D, Clovis, US
Got this as a birthday gift for a friend who just loves it. I will be ordering more in the future! – David D, Port Orchard, US
I recommend this seller wholeheartedly. These are world class crosses! – Andrew G, Kentucky, US
Handcrafted, intricately detailed, inexpensive, beautifully scented… This cross has been a blessing to our prayer corner. The service we received was very polite, personalized, and timely. I highly recommend this seller’s beautiful work. – Maya M, Flagstaff, AZ, US
Exquisite! Truly a beautiful piece of artwork! So intricately carved, it’s almost inconceivable how it was done yet each scene perfectly detailed and recognizable! Fragrance is beautiful! Blessed Mother and Baby Jesus carving sweetly sent by shop along with my purchase is a special gift indeed! Many thanks and Blessings! – Janet V, Swarthmore, US
Me ha Gustado Mucho, ya lo tengo en mi habitacion perfecto para regalar – Graciela P, Las Palmas, Spain
Absolutely Beautiful! I’m amazed at the detailing in the wax cross. The smell is so unique. Definitely recommend. And thank you so much! – Cristina S, Hickory Hills, US
Such a complex and delicate design. Very well done. -Dean B, Essex, UK
Very beautiful item perfect detail, aroma gives amazing scent to room every home should have one of these crosses, shipped and arrived from Greece to my door in England in 3 days! Excellent service! – Steven G, Manchester, UK
Great folks! Superb communication! Beautiful crosses, very detailed–better than pictures. Awesome scent. Well packaged and fast delivery. Do not hesitate to order, you will be pleased! -Susan E, Beaumont, US
Outstanding quality with a wonderful appearance and scent. A fantastic find. Very quick shipping and excellent communication with seller – highly recommended! I will definitely shop here again – Kristen S, Clearwater, US
This was an amazing looking carving – so beautifully intricate. The wax looks like wood at first glance, but on closer inspection you can see the remarkable difference. The price is very reasonable and I was surprised at how quickly it arrived – Jennifer E, Blacklick, OH, US
This smells divine! Very nice. I can’t recommend this highly enough. Also appreciate the customer service and how quickly it was delivered. Thank you! – Cindy K, Miami, US
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